Australia and New Zealand
Because of the complexity of international shipping, we are currently unable to accept returns or exchanges for international orders. This is something beyond our control, so please take your time before placing an international order.
European Union
For customers located in the EU, we offer a standard 14-day return policy starting from the day you receive your order. To exercise this right, email us at info@furqanwear.com within that window and we will provide return instructions. Return shipping costs are the customer's responsibility. Items must be returned unworn, unwashed, and in original condition with tags attached. Once we receive and inspect your return, we will refund the full purchase price including standard outbound shipping within 14 days.
Refunds (Change of Mind)
If your region is eligible for the refund and you wish to return the item for a refund:
We will provide a return shipping label for your convenience.
Once inspected, we will refund the item cost (minus the cost of the return shipping label).
Checkout what the community says about Furqanwear.
We ask that you please check the size guide carefully before placing your order. We want you to look and feel your best, so if you are unsure about a size, please email us at info@furqanwear.com or dm us on Instagram. We would be happy to help you choose the right fit before you buy.
ISSUES WITH YOUR ORDER
While we pack every order with care, we know that mistakes or shipping mishaps can happen.
Damaged or Incorrect Items
If something isn't right when you open your package, please contact us immediately with a photo. We handle these situations personally and with fairness.
Lost Packages
If your tracking hasn't updated in 20 days, reach out to us. We will look into it and do our best to resolve the situation.